Privacy Policy

Last updated: February 2025

Razar Family Partnership LLP ("Razar Property", "we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Razar Family Partnership LLP is a property letting business registered in England (No. OC422441). Our registered address is Biz Hub Tees Valley, Belasis Hall Technology Park, Billingham, TS23 4EA.

For data protection enquiries, contact us at karim@razarproperty.co.uk.

Information We Collect

We may collect the following personal information:

• Name, email address, phone number, and postal address
• Identification documents (for tenant referencing)
• Financial information (for affordability and reference checks)
• Employment details (for referencing purposes)
• Previous tenancy history and landlord references
• Any information you provide when contacting us

How We Use Your Information

We use personal information for the following purposes:

• Processing tenancy applications and referencing
• Managing tenancy agreements and property maintenance
• Communicating with you about your tenancy or enquiry
• Complying with legal and regulatory obligations
• Protecting our legitimate business interests

Legal Basis for Processing

We process your personal data on the following grounds:

• Contract: Where processing is necessary for a tenancy agreement or to take pre-contractual steps at your request
• Legal obligation: Where we are required to comply with the law (e.g. Right to Rent checks, deposit protection)
• Legitimate interest: Where processing is necessary for our legitimate business interests, such as property management and maintenance
• Consent: Where you have given clear consent for us to process your data for a specific purpose

Sharing Your Information

We may share your information with:

• Tenant referencing agencies
• Deposit protection schemes
• Maintenance contractors (limited to what's necessary to carry out repairs)
• HMRC and local authorities where legally required
• Legal advisors if necessary

We will never sell your personal information to third parties.

How Long We Keep Your Data

We retain personal data for the duration of your tenancy and for up to six years afterwards, in line with statutory limitation periods. If your application is unsuccessful, we will delete your data within six months unless you ask us to keep it on file.

Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to processing based on legitimate interest
• Request restriction of processing
• Data portability
• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please contact us at karim@razarproperty.co.uk.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or damage.

Cookies

This website does not use cookies or any tracking technologies.

Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.